Shipping & Exchange Policy

Shipping Timelines

• Metros: 3–5 business days
• Other cities: 5–8 business days
• Remote pincodes: 7–12 business days

Shipping Charges

Complimentary shipping on all orders above ₹999. For orders below ₹999, a flat shipping fee of ₹99 applies.

Order Processing

Orders are processed within 1–2 business days. You’ll receive tracking information as soon as your order is dispatched.

Exchanges

See our Refund & Exchange Policy for full details. TL;DR: 7-day easy exchanges on unworn items with tags.

Delayed Orders

Occasionally, external factors (weather, courier delays) may impact delivery times. If your order is delayed, we’ll keep you informed via email and SMS.

Address Changes

Address changes are possible only before dispatch. Email hello@stealen.co with your order number as soon as possible.